How we collect, use, and protect your personal and health information.
When you use our website or healthcare services, we may collect information you voluntarily provide, including your name, email address, phone number, date of birth, appointment details, insurance information, and relevant health information submitted through forms, consultations, or other care-related interactions.
Health-related information is treated with appropriate care and protected according to applicable healthcare privacy and data protection requirements. We collect and use such information only when reasonably necessary to provide, coordinate, manage, or support appropriate healthcare services.
We may use your information to schedule appointments, provide healthcare services, coordinate follow-up care, process billing or insurance-related requests, respond to inquiries, communicate important service information, maintain accurate records, improve our services, and protect our systems from misuse.
Our website may use cookies and similar technologies to support essential functions, remember selected preferences, understand general website activity, and improve performance. You can manage or disable cookies through your browser settings, although certain preferences or website features may not function properly.
We use reasonable administrative, technical, and physical safeguards to protect personal and health information from unauthorized access, alteration, disclosure, misuse, or loss. Security measures may include encryption, access controls, secure systems, monitoring, staff training, and periodic security reviews.
We may contact you through email, phone, text messages, or other available methods regarding appointments, healthcare services, billing, follow-up care, and important updates. Where applicable, you may opt out of non-essential communications, while necessary care-related messages may continue.
We may use trusted third-party providers for healthcare technology, billing, payment processing, communications, laboratory services, insurance verification, or other operational support. These providers receive only information reasonably necessary for their authorized responsibilities and are expected to maintain appropriate confidentiality and security.
We do not sell, rent, or trade personal information to advertisers or data brokers. Information may be shared when necessary to provide healthcare services, coordinate care, fulfill requests, comply with legal obligations, protect safety, prevent fraud, or support legitimate healthcare operations.
Depending on applicable law, you may have rights to request access to your personal information, correct inaccurate details, request applicable deletion, restrict certain processing, or obtain a portable copy of information you provided. Some rights may be limited by healthcare recordkeeping requirements.
We retain personal and health information for periods reasonably necessary to provide services, maintain appropriate records, fulfill legal or regulatory requirements, resolve disputes, and support legitimate operational needs. Retention periods may vary according to information type and applicable requirements.
We may update this Privacy Policy when our services, technology, privacy practices, or applicable requirements change. Updated versions will be published through this website. We encourage you to review the policy periodically so you remain informed about how your information is collected and handled.
If you have questions about this Privacy Policy, how information is handled, or your available privacy rights, you may use the privacy or support options provided through this website. Requests will be reviewed and handled according to applicable privacy and healthcare requirements.